Privacy Policy

Last Updated: [Insert Date]

1. Introduction

Rogue & Co (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, make purchases through our online store, subscribe to our newsletter, or contact us through our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

Full name
Email address
Telephone number
Physical and delivery address
Company name (where applicable)
Vehicle details (where applicable)
Information submitted through enquiry forms
Information submitted through contact forms

E-Commerce Information

When placing an order, we may collect:

Billing information
Shipping information
Purchase history
Order details

Please note: We do not store your full payment card details. Payments are processed securely through third-party payment providers.

Newsletter Information

When subscribing to our newsletter, we may collect:

Name
Email address
Marketing preferences

Technical Information

We may automatically collect:

IP address
Browser type and version
Device information
Website usage data
Cookies and analytics information

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide products and services
Respond to enquiries and contact requests
Provide quotations
Schedule appointments and installations
Send order confirmations and updates
Deliver customer support
Improve our website and services
Send newsletters and marketing communications (where consent has been provided)
Comply with legal and regulatory requirements
Detect and prevent fraud or abuse

4. Marketing Communications

If you subscribe to our newsletter or opt-in to receive marketing communications, we may send you:

Product updates
Promotions and special offers
Service announcements
Company news

You may unsubscribe at any time by:

Clicking the unsubscribe link in our emails; or
Contacting us directly.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Payment processors
Courier and delivery providers
Website hosting providers
Marketing and email service providers
IT and technical support providers
Legal, accounting, or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

6. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyse website traffic
Enhance user experience
Support marketing and advertising efforts

You may disable cookies through your browser settings, although certain website features may not function correctly.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

Loss
Misuse
Unauthorised access
Disclosure
Alteration
Destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed as completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfil contractual obligations
Meet legal, tax, and accounting requirements
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Subject to applicable laws, including the Protection of Personal Information Act (POPIA), you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing activities
Withdraw consent where consent is relied upon
Lodge a complaint with the Information Regulator

To exercise these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their privacy policies separately.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated revision date.

Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:

Rogue & Co

Email: info@rogueandco.co.za

Phone: 084 900 8505

Website: roguecarcare.co.za

By using our website, you acknowledge that you have read and understood this Privacy Policy.